Track Your Order

Thank you for shopping with BRANDSTOREX! We’re excited to get your order to you as quickly as possible. Use this page to check the latest status of your shipment.

🔍 Check Your Order Status

Please enter the following details:

  • Your Order Number (found in your confirmation email)

  • The Email Address you used at checkout

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Once submitted, you’ll see real-time updates on your package’s status.

📦 Order Confirmation & Tracking

After you place an order:

  1. You’ll receive an Order Confirmation Email immediately.

  2. Once your order is processed and shipped (within 1–3 business days), we’ll send you a Shipping Confirmation Email with your tracking number and carrier link.

  3. You can also revisit this page and use the same details to track your shipment anytime.

🕒 Estimated Delivery Times

Shipping Method Estimated Delivery Time
Standard Shipping 4–8 business days
Expedited Shipping 2–4 business days

Please note that delivery estimates begin after the order has been shipped.

🚨 Didn’t Receive a Tracking Number?

If it’s been more than 3 business days and you haven’t received a shipping email:

  • Double-check your spam or promotions folder

  • Make sure you entered the correct email during checkout

  • Still no luck? Contact us at [email protected] and we’ll be happy to help

❗ Tracking Says Delivered, But You Didn’t Receive It?

This can occasionally happen due to:

  • Packages being left in a mailroom, locker, or alternate door

  • Carriers marking as “delivered” early

  • Delivery errors by the carrier

We suggest:

  1. Check around your home or with neighbors

  2. Wait 24–48 hours in case the carrier updates status early

  3. Then contact us at [email protected] so we can assist

📞 Still Need Help?

We’re here for you:

🧢 Thank you for choosing BRANDSTOREX – we appreciate your patience and support!